Shipping policy

 

We make every effort to fulfill orders as quickly as possible. Please allow us 1-2 business days to process your order. Due to the high demand for our products, online orders usually take around 4-5 business days. 

Successfully placed orders will receive an email confirmation with the order details. If you do not receive an email, please check spam, filter, or contact us for confirmation.

If you need any assistance with your order, please contact us immediately at info.pethalo@gmail.com

Please review and make sure that you have entered the correct address. We are not responsible for non-delivery due to errors in the address that you provide. If an order is returned due to an incorrect address, we will refund the original order (excluding shipping fee) and ask that you re-submit your order.

We apologize for any delays due to unforeseen events that are beyond our control.